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If you have been experiencing issues getting the Steam launcher to launch Phantasy Star Online 2 New Genesis, you are not alone, and there is a way to fix it.

Start by holding down both the windows key (the one with the windows logo on your keyboard) and R. After this, copy and paste %appdata% into a prompt that will appear on your screen.

This will then take you to your computer's Appdata folder, and you will then need to create a folder if it doesn't already exist called Sega. 

Related: Is Phantasy Star Online 2 down? Here’s how to check server status

Then inside the folder, create another called PHANTASYSTARONLINE2_NA_STEAM by right-clicking and hold your cursor over new and then folder. 

Once that's done, open that folder up and create a small text file called steamupdate.txt, and then put v7000_rc_135 inside the text file.

After this, you should be able to launch the Phantasy Star Online 2 New Genesis again and download any updates for the game. As a side note, do not verify the files or the game will simply redownload the game, wasting your time.

That said, here's a recap on what you need to do to fix the steam launcher.

• Hold both windows key and R
• Copy-paste into %appdata% windows command prompt
• Create a folder called Sega inside your appdata folder if it is not there already.
• Inside this folder create another called PHANTASYSTARONLINE2_NA_STEAM
• Make a text file called steamupdate.txt with the text inside of it v7000_rc_135.

For more on Phantasy Star Online New Genesis, check out How to download Phantasy Star Online 2 New GENESIS on PC and All weapons in Phantasy Star Online 2: New Genesis

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